Website Privacy Policy

effective 1/1/2020

The Town of Frankfort, through its website, townoffrankfortny.gov, is committed to protecting the privacy of our visitors and residents. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect your data. By using this website, you consent to the data practices described in this policy.

1. Information We Collect

We collect different types of information for various purposes to provide and improve our services to you.

  • Personally Identifiable Information (PII): We only collect PII when you voluntarily provide it to us. This may include your name, email address, mailing address, or phone number, which you might provide when you:

    • Sign up for a town newsletter or email alerts.

    • Submit a contact form or service request.

    • Participate in an online survey or public comment form.

    • Register for a town event or program.

    • Apply for a permit or license online.

  • Automatically Collected Information (Usage Data): When you visit our website, certain information is collected automatically. This data helps us understand how our site is used and how we can improve it. This information may include:

    • Your device's Internet Protocol (IP) address.

    • Browser type and version.

    • The pages of our site that you visit.

    • The time and date of your visit.

    • The time spent on those pages.

    • Unique device identifiers and other diagnostic data.

    • The website you came from (referring URL).

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To operate and maintain our website.

  • To provide the services or information you have requested.

  • To improve, personalize, and expand our website and its content.

  • To understand and analyze how you use our website.

  • To communicate with you, including for customer service, to provide updates, or to send you a requested newsletter.

  • To detect and prevent fraud and security threats.

  • To fulfill legal and regulatory obligations.

3. Google Analytics and Cookies

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics uses cookies to collect information and report website usage statistics without personally identifying individual visitors to Google.

  • What are cookies? Cookies are small text files placed on your computer or mobile device by websites that you visit. They are widely used to make websites work or to work more efficiently, as well as to provide information to the site's owners.

  • How Google Analytics uses cookies: Google Analytics uses first-party cookies to track visitor interactions. For example, it tracks what pages a user visits, how long they stay on the site, and what links they click. This information is used in aggregate to help us improve the website's functionality and content.

  • Opting out of Google Analytics: You can prevent Google Analytics from collecting your data by installing the Google Analytics opt-out browser add-on.

  • Managing cookies: Most web browsers allow you to control and manage cookies through their settings. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of this website may not function properly if you disable cookies.

  • Google's Privacy Policy: For more information on how Google uses data when you use our website, please visit Google's Privacy & Terms at policies.google.com/technologies/partner-sites.

4. Data Sharing and Disclosure

The Town of Frankfort will not sell, rent, or lease your PII to third parties. We may disclose your information in the following situations:

  • With your consent: We may share your information with third parties when we have your explicit consent to do so.

  • To fulfill a legal obligation: We may disclose your information if required to do so by law or in response to a valid legal process, such as a subpoena or court order.

  • For external processing: We may provide personal information to trusted service providers to process it for us, based on our instructions and in compliance with this Privacy Policy. For example, we may use a third-party service to send out our email newsletters.

  • In the event of a merger or asset transfer: If the Town of Frankfort were to be involved in a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data.

  • Right to Access: You have the right to request a copy of the personal information we hold about you.

  • Right to Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • Right to Deletion: You have the right to request that we erase your personal data, under certain conditions.

  • Right to Opt-Out: You have the right to opt-out of receiving future communications from us, such as our email newsletter.

To exercise any of these rights, please contact us using the information provided below.

6. Security of Your Data

We are committed to ensuring the security of your data. We have implemented appropriate technical and organizational measures to protect the personal information you provide from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Links to Other Websites

Our website may contain links to other websites that are not operated by the Town of Frankfort. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact the Town of Frankfort:

  • By email: info@townoffrankfort.com

  • By mail: Town Hall, 201 Third Ave., Frankfort NY, 13340